How Major NBFCs in India Are Building Smarter Lending Systems
Artificial intelligence is becoming central to how non-banking financial companies review applications, communicate with customers, and manage lending operations. Digital tools now assist with credit assessment, service requests, repayment monitoring, compliance checks, and portfolio analysis. By reducing repetitive work, these systems can help lenders process information faster. Poonawalla Fincorp, Bajaj Finance, Tata Capital, Aditya Birla Finance, and L&T Finance are among the Top AI-led NBFCs in India adopting these capabilities. Their efforts show how they are bringing data analysis and automation into several stages of the borrowing process. Poonawalla Fincorp: Building AI Across Core Functions Poonawalla Fincorp has widened the use of artificial intelligence across underwriting, risk, compliance, governance, audit, human resources, customer support, and operations. This approach allows teams to use automated systems and data-based insights instead of depending entirely on man...